Privacy Policy
Your privacy matters to us. Reyopa works largely anonymously.
Privacy Through Anonymity
Reyopa deliberately works without storing personal data. We do not collect names, email addresses, or other personally identifiable information. Your identity remains completely anonymous.
What is NOT stored:
- ✗ No names
- ✗ No email addresses
- ✗ No phone numbers
- ✗ No addresses
- ✗ No payment information
🇪🇺Servers in the EU
All data is stored and processed exclusively on servers in the European Union. Processing data never leaves the EU.
1. Privacy at a Glance
General Information
The following information provides a simple overview of what happens to your data when you use this website and our apps. Reyopa was developed with the principle of data minimization – we only collect the absolute minimum of data necessary for operation.
Who is responsible?
Data processing on this website and in the apps is carried out by Reyopa UG (haftungsbeschränkt). Contact details can be found in the imprint.
What data is collected?
Only technically necessary data: REYOPA-ID (anonymous identifier), device tokens for notifications, and temporary location data for partner search.
Your Rights
You have the right to information, correction, deletion, and objection regarding your data at any time.
2. Hosting
3. Data Collection in the Reyopa App
📊 What data is stored?
✓ REYOPA-ID (e.g. REYOPA-A3B9)
A unique, anonymous identifier without personal reference. Cannot be traced back to your person.
✓ Device Token (for push notifications)
Technical identifier of your device to notify you when your parcel arrives.
✓ Parcel Information (status, timestamps)
Exclusively technical data about your parcels (e.g., "arrived", "picked up"). No contents or senders.
4. Your Rights under GDPR
Important Note on Anonymity
Since Reyopa does not store personal data, we cannot associate stored data with a specific person. The GDPR rights listed below are therefore only applicable to a limited extent. Without providing your REYOPA-ID, we cannot provide information about technical data, as there is no connection between you as a person and the anonymous data in our system.
In principle, you have the following rights under GDPR (where applicable):
Right to Information (Art. 15 GDPR)
By providing your REYOPA-ID, you can request information about the technical data stored for this ID (device tokens, parcel information). Without the REYOPA-ID, no assignment is possible.
Right to Rectification (Art. 16 GDPR)
Since we do not store personal data, you can only have technical data corrected with your REYOPA-ID. You can also make corrections directly in the app.
Right to Erasure (Art. 17 GDPR)
You can delete your account and all associated data at any time in the app settings. After deleting your REYOPA-ID, all associated data is no longer assignable.
Right to Restriction of Processing (Art. 18 GDPR)
Due to the anonymous nature of data processing, restriction is only possible by deleting your account or deactivating the app.
Right to Data Portability (Art. 20 GDPR)
By providing your REYOPA-ID, you can have your technical data exported in a structured format (JSON). Please contact us by email.
Right to Object (Art. 21 GDPR)
You can object to processing by uninstalling the app and deleting your account.
Right to Lodge a Complaint
You have the right to lodge a complaint with a data protection supervisory authority regarding our processing of personal data.
5. Contact
For questions about privacy, please contact us at:
Email: info@reyopa.de
Address:
Reyopa UG (haftungsbeschränkt)
Alexanderstraße 18
52062 Aachen
Last updated: October 2025